Privacy Policy

Introduction

Welcome to https://brownsville-off-road-truck-shop.rgv4x4shop.com (hereinafter referred to as “Brownsville Off-Road Truck Shop,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, handling, and disclosure of personal data in alignment with various international privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information in the private sector
The General Data Protection Regulation (GDPR) of the European Union (EU)
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA) and related laws in Colorado (CPA), Utah (UCPA), Connecticut (CTDPA), Virginia (VCDPA), South Africa (POPIA), and other jurisdictions.

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Our official website at https://brownsville-off-road-truck-shop.rgv4x4shop.com
Any mobile applications or software we develop or offer
Online services and products accessed through our platform
Interactions between our users and our team via email, phone, or text messages

Please note that this policy does not cover third-party platforms, apps, or services linked from our website, as they have their own privacy policies governing user data.

Processing Activities

This Privacy Policy guides how we interact with users when:

You register and use our applications, enabling us to manage your account and provide personalized services
You visit our websites, allowing us to track your behavior for analytics and improvement purposes
We communicate with you via email, calls, or text messages regarding orders, promotions, or support

Personal Data Collection

We collect various types of personal information, including:

Account Information: Details related to your account creation, such as username, password, and profile data.
Payment Information: Credit card details, billing addresses, and transaction history for processing payments.
Financial Information: Banking information required for financial transactions or direct debits.
Purchase Information: Product/service purchases, order history, and associated details.
Mobile Device Identifiers: Unique device identifiers, mobile network information, and IP addresses.
Location Data: Geolocation data provided by your browser or device when accessing our services.
Feedback: Comments, reviews, and responses you share with us to enhance our products and services.
Social Media Information: User handles, content shared, and other data from social media platforms when linked to your account.
Product Information: Preferences, ratings, and product interactions for personalized recommendations.

We collect this data through various means: user input forms, online interactions, automated tracking technologies (like cookies), and third-party service providers who assist us in data collection.

Cookies

Brownsville Off-Road Truck Shop uses cookies to improve your experience and analyze website performance. Cookies are small text files stored on your device that serve different purposes:

Strictly Necessary: Ensure basic functions of our website, like secure login.
Preference: Remember user preferences for a personalized experience.
Analytics: Track site usage for internal analytics, enabling us to optimize the platform.

Users can control non-essential cookies through our built-in Cookie Manager, allowing you to customize your cookie settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose of collection or as required by law. Once the retention period expires or when the purpose is accomplished, we securely delete or anonymize the data to protect your privacy.

Security Measures

We have implemented robust security protocols to safeguard your personal information:

Encryption: We use encryption for secure data transmission and storage.
Access Control: Only authorized personnel can access sensitive data, ensuring confidentiality.
Regular Audits: We conduct periodic security audits to identify and mitigate potential risks.
Data Backup: Regular backups ensure data recovery in case of unforeseen events.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you are a parent or guardian and believe we have collected such data, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

Access: Request access to the personal information we hold about you.
Rectification: Correct any inaccurate or incomplete data we maintain about you.
Erasure (Right to be Forgotten): Ask for the deletion of your data in certain circumstances.
Restriction: Limit our processing of your data under specific conditions.
Portability: Receive your personal data in a structured, commonly used format.
Objection: Object to or opt out of certain uses of your data.
Non-Discrimination: Be free from unfair treatment due to exercising your data protection rights.

To exercise any of these rights, please contact our Data Protection Officer using the details provided below. We will respond to your request in accordance with applicable laws.

Changes to Policy

Brownsville Off-Road Truck Shop reserves the right to update this Privacy Policy at any time. Any modifications will be posted on this page, and we encourage users to review it periodically for changes.

Contact Information

For privacy-related inquiries, unsubscribe requests, or feedback, please reach out to our Data Protection Officer:

Email: [email protected]
Postal Address: Privacy Policy Inquiries, Brownsville Off-Road Truck Shop, [Address], [City, State, ZIP Code]